Telework Quick Guide
Setup Telework Computer at Home If you have been given additional equipment, please follow the directions below. Setup monitor at home or Setup dock a...
Mon, Aug 31, 2020 at 9:36 AM
Keyboard Keys Depressing When Notebook Closed
XPS user will complain about keys pressing, keyboard acting crazy, the "Z" key keeps pressing. This is caused by the processor/heat-sink expan...
Thu, Sep 19, 2019 at 10:19 AM
How to Map MESA to Windows
How to Map MESA to Windows                      George Mason University VPN allows you to connect to Mason networks as if you were on campus, making acc...
Thu, Mar 12, 2020 at 8:43 AM
Set Up Monitor at Home
For any questions, please email Step 1: Unbox New Monitor   Open monitor box by laying it flat on a table. Remove the base and stand...
Thu, Apr 2, 2020 at 1:50 PM
Notebook Can't Connect to Thunderbolt Dock
When a user tries to connect a new dock, they can't use the monitors or keyboard/mouse.   Also, might get a warning from the  Notebook "Device is...
Wed, Oct 2, 2019 at 1:15 PM
Set Up Dock at Home
DO NOT connect dock to PC until Step 5 1. Plug power cord into dock. 2. Connect your monitor into the dock using the DisplayPort cable. 3. Plu...
Mon, Mar 16, 2020 at 11:13 AM
Space Database Guest Navigation Quick Guide
Select Menu Option from Navigation Menu to View Building, Floor, and Floor Plan Information.  Please open attachment for further details.
Fri, Mar 20, 2020 at 2:25 PM
Connect to VPN From Off-Campus
Open Cisco AnyConnect VPN on your computer. If you do NOT have Cisco AnyConnect (Windows) installed go to
Thu, Mar 12, 2020 at 8:31 AM
Thunderbolt Software Missing
User unable to Authorize Thunderbolt device/dock. The software is missing from the hidden icons. 1. Disconnect the Thunderbolt 3 dock from the system an...
Thu, Sep 19, 2019 at 10:16 AM
Accessing Voice Mail from Off Campus
  Mason's voice mail system can be accessed from anywhere on or off campus.   To access from off campus, call (703) 993-7900.   At the prompt for a...
Tue, Mar 17, 2020 at 10:13 AM